How to withdraw donated funds to your bank account or e-wallet.
You can withdraw funds to:
Typically instant to 1 hour
1–3 business days
Navigate to Profile → Payouts. If you're managing an organization, switch to the org in the sidebar first.
Save your bank account or e-wallet details. You can save up to 5 destinations.
Click “Withdraw”, enter the amount (min ₱500), and choose a saved destination. It's sent straight away, with no review step, and we email you each time.
E-wallet payouts are typically instant. Bank transfers take 1–3 business days.
Being handed to the payment provider. Takes a moment.
Being processed by the payment provider.
Funds have been sent to your account.
Something went wrong. Check your account details and try again.
Funds you can withdraw right now.
Recent donations still being processed (typically 1–3 days).
When a donor pays, the funds are held by Xendit for a short settlement period before becoming available for withdrawal. This is standard for payment processing.
Payout fees depend on the destination:
Fees are set by Xendit and may change. See full fee breakdown →
₱500 PHP.
Up to 5 per account (personal or organization).
Use an account in your own name, or your organization's. Every withdrawal is emailed to you, so one you didn't make is noticed straight away.
Check that your account number is correct. If the problem persists, contact support.